Upon Arrival
Inbound DoD Members that have been assigned a P.O. Box must visit the Customer Service window of the Post Office to receive their combination.
APO Mail Service
When using USPS on installation, sending mail or packages to the U.S. takes 10-14 days with priority or first class service. Sending mail or packages to the U.S. can take up to six weeks with the ground advantage service. Express Mail services are not offered at this location.
Example of proper delivery address:
FirstName LastName (no nicknames/no rank)
PSC 103 Box XXXX
APO AE 09603
(United States as the country, not Italy)
Going on leave? Are you deploying?
Extended TDY?
To place your box on hold, please call Customer Service at 632-4086 or email 31FSS.Aviano.Postal@us.af.mil with your box number, reason for hold, and the dates you will be away to ensure your packages are not returned while you are away!
Having issues with your P.O. Box?
Please fill out the attached broken combo slip and email it to 31FSS.Aviano.Postal@us.af.mil.
Hours of Operation
Customer Service: Monday-Friday, 1000-1600 / Closed Saturday and Sunday
Official Mail: Monday-Friday, 1000-1600 / Closed Saturday and Sunday
Finance/Outbound Mail: Monday-Friday, 1000-1700 / Saturday, 1000-1400 / Closed Sunday
Package Pickup: Monday-Friday, 1000-1800 / Saturday, 1000-1400 / Closed Sunday*
Hours of Operation for Holiday Season (15 Nov 24 – 15 Jan 25)
Customer Service: Monday-Friday, 0900-1600 / Closed Saturday / Closed Sunday
Official Mail: Monday-Friday, 0900-1600 / Closed Saturday / Closed Sunday
Finance/Outbound Mail: Monday-Friday, 0900-1800 / Saturday, 1000-1600 / Closed Sunday
Package Pickup: Monday-Friday, 0900-1900 / Saturday, 1000-1600 / Closed Sunday
*Post Office is closed on all Federal holidays, family days, and after 1230 on the third Thursday of every month for training.
