Transport from the Airport

Transportation from Venice Marco Polo Airport (VCE)

Transportation from VCE airport to the installation should be pre-discussed between the inbound DoD member and sponsor. Due to vehicle sizes, sponsors may not have room for inbound DoD member, their families, pet and luggage. There are a few options if your sponsor is not able to provide transportation from the airport.

Arriving during Army Airport Shuttle service hours:

There is a Military Community Liaison Office managed by Vicenza Army Base that can provide support to all service members arriving into the Venice Macro Polo airport. To reach them:

  • Go through the customs doors, turn right, and walk 75 feet. Look for a sign on the floor that says, “USA DoD Personnel”.
  • Military Community Liaison Office is on the right.
  • The Airport Liaison can direct you to Aviano Patriot Shuttle Services, telephones, and more.
  • They are open Monday to Friday from 8:30 AM – 6:00 PM and on weekends from 8:30 AM – 3:00 PM

PATRIOT SHUTTLE SERVICE (Operated through ITT)

All Patriot Shuttle requests must be promptly returned to the ITT Office via Org Box upon completion. Be sure to read the form carefully and fill out all required travel information fields (including payment details) before submitting a request.

NOTE: Reservations not booked in-person will not receive a paper receipt. Please refer to the shuttle confirmation email sent by the ITT Office for travel reimbursement purposes.

Return all completed Patriot Shuttle requests to the ITT Org Box 31fss.itt.aviano@us.af.mil with the following subject line:

INBOUND or OUTBOUND / LAST NAME, FIRST NAME / DATE OF SHUTTLE PICKUP

THINGS TO KEEP IN MIND:
• Electronic Tender: Visa, MasterCard, American Express, and GTC are eligible methods of payment; GTC is reimbursable on travel voucher. Discover is not accepted.
• Cash Tender: USD (American Dollar) cash is eligible for payment for in-person bookings. EUR (Cash Euro) is not accepted.
• Allow approximately 60+ minutes to go through customs – schedule shuttle pickup/drop-off accordingly
• Travelling with Pets: Allow an additional 60 minutes minimum to clear customs – schedule shuttle pickup/drop-off accordingly
• 24/7 pickup/drop-off service available (NOT ITT Office staff – only the Patriot Shuttle’s Person of Contact)
• The Patriot Shuttle can transport to on/off base destinations. See additional pricing below

Feel free to reach out to ITT during normal hours of operation with any questions regarding a new or existing Patriot Shuttle reservation. Office information can be found within the shuttle request form.

    Shuttle Request Form

    Upon Arrival Topics

    Shuttle Prices

    Prices are calculated based on a POINT A to POINT B system (e.g.: Aviano Base Lodging to VCE Airport) and include a radius of 10km outside the immediate Aviano Air Base area.

    8 passenger van with trunk storage (allow 1 seat for the driver)

    $170

    15 passenger van with overhead luggage rack

    $380

    52 passenger bus with under-vehicle storage

    $450

    Extra

    Late fee (shuttles booked within 48 hours of travel)

    $50

    Tardiness at pickup or drop-off location per every 10 minutes of delay (after 30 minutes)

    $15

    Any pickup/drop-off location outside of the immediate Aviano Air Base area (10km+)

    $40

    The ITT Office will contact you if pricing must be adjusted at any time before/after your shuttle reservation to collect any outstanding balances, so please provide correct contact and payment information at the time of booking.

    Thank you for your understanding and cooperation!

    Private Taxi/Shuttle Service

    Inbound DoD members and/or their sponsors can arrange a private taxi or shuttle service to pick up an inbound DoD member from the airport. Fees charged for this type of service are reimbursable.

    Radio Taxi Pordenone: +39.0434.368.020

    Transportation with Pets

    It takes around 1 hour to clear customs; schedule shuttle/taxi time accordingly. No matter which transportation option you choose to get to Aviano from the Airport, be sure to mention you are traveling with a pet. If booking the Patriot Shuttle, simply indicate this in your booking notes.

    Note: any pet transportation fees incurred are non-reimbursable. The Patriot Shuttle does not charge any additional fees for your pet.

    Transportation to Off-Base Lodging

    Taxis are not allowed on base. Pick up point is outside the South Gate at the Visitor Center. The Mountain View Lodge is within walking distance of the gate at approximately 25 miles.

    Keep your receipts!

    Car Rental

    Upon arriving to Aviano, you may need or choose to rent a vehicle. This will help when looking for homes, settling in, or exploring the area while you wait for your car to arrive. Below are a list of car rental places to get you started. They are not endorsed or affiliated with Aviano Air Base. You will need a current driver’s license and an international driver’s license.

    On-Base Rental

    Aviano Rental

    Pordenone Rental

    Venice Marco Polo Airport Rental